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Public sector PRs forced to engage with digital media

Just happened across Neil Martinson’s PR Week story on Environmental activists’ use of Digital PR during the recent protests against the coal-fired power station at Ratcliff-on-Soar near Nottingham.

Martinson reports: “SMS and Facebook were used as mobilising tools, Twitter to provide up to the minute feeds on where the action was alongside an interactive map. Videos and photographs were uploaded in near to real-time, but not live, to provide unmediated reports on what was taking place. In short, it was close to being an alternative news supplier blurring the lines even further between citizen journalism and reportage. User generated content has already changed the nature of newsgathering in providing first-hand accounts into mediated mainstream news providers. But what operations like climate.camp.org does is to provide an alternative news source that is, by definition, authentic but, as in common on the web, without any checks of accuracy and verification. And it ticks more than one box. The content is relevant for its audiences, it provides a means of engagement, it is updated and some of the related videos can be chilling or hilarious.”

Like it or not, stories like this demonstrate precisely why local authorities and public sector organisations must start sharpening up their approach to online public relations.

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