Tag: customer relations
What to do when things go wrong
It was brought to my attention last weekend, following a little jaunt down South, that even the big boys can get it wrong. Let me explain myself a little more. A very well-known high-end high street store, to which I am rather fond of, had recently captured the attention and more important the purse string of a close friend. [...]
Posted: September 3rd, 2010 under Online PR.
Tags: blogging, consumerisation, customer relations, digitally enabled public relations, public relations, social media, social networking, Twitter
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